Mon - Thurs 8:30 am – 4:00 pm Friday 8:30 am – 2:30 pm 
Project management
Interlingua monitors each translation project and documents the processing of translation orders, the customer contact in connection with the current order and the company's own quality assurance measures. It must be documented that the agreed service has been rendered correctly and completely.
- Analysis and preparation
- Monitoring and tracking of the preparation process
- Selection of translators
- Selection of proofreaders and technical examiners if necessary
- Instructions for all persons involved in the project
- Ensuring and monitoring of the consistency within the translation
- Monitoring of the time schedule
- Ensuring the communication between all employees and customers
- Release of the translation
The preparatory work includes all technical measures for preparing the records required for the document in question. To solve this complex task to optimum effect we have developed our own operating model which takes into account the requirements of the DIN EN 15038 standard covering translation services. The aim of this operating model is the preparation of well-founded translations which with regard to the accuracy of the rendering, intention of the text, terminology and style continuously comply with the highest requirements to optimum effect and secure the best possible customer satisfaction for the company.
The model consists of three components:
Theoretical principles: These include "Principles and fundamental aspects of our translation work", and the DIN EN 15038 standard covering translation services.
Practical execution:
Basic principles of practical translation work
Agreement, determination and monitoring of the order and processing criteria of translations.
The model consists of three components:
Theoretical principles: These include "Principles and fundamental aspects of our translation work", and the DIN EN 15038 standard covering translation services.
Practical execution:
Basic principles of practical translation work
Agreement, determination and monitoring of the order and processing criteria of translations.
The translation preparation includes among other things the following points:
Registration
We document each translation project taken on using AAL (order recording -order checking-head card) and WAUA (in-house program for order processing, dunning procedures, statistics and accounting).
With the help of this registration, we can determine and understand the project status at any time.
Assignment
We use highly qualified employees for each translation job to fulfil the customer's requirements. All assignment processes are documented.
Technical resources
We provide technical resources necessary for the respective project.
Linguistic aspects
We ensure that the linguistic requirements of the translation project are recorded in the Order Specification. These requirements also include the instructions of the customer such as stylistic guidelines, terminology, target group and intended use.
Analysis of source text
We analyse the source text to identify and anticipate potential problems in advance.
Terminology work
In the event that a terminology compilation is necessary for the translation and this is not available, we can create such a compilation as a value-added service.
Stylistic guidelines
We use our own stylistic guidelines if the customer does not specify any.
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